Frequently Asked
Questions
Most clients ask these valid questions
What types of vehicles do you sell?
We offer a wide range of vehicles, including sedans, SUVs, commercial vehicles, and more, both locally sourced and imported.
How does the vehicle importation process work?
Through our entity, Crustone Global Agency, we handle the entire process, including sourcing, shipping, and customs clearance, ensuring a hassle-free experience.
Can I finance a vehicle through Cruiz Auto City?
Yes, we offer flexible financing options to make vehicle ownership accessible and affordable.
Do you provide warranties on your vehicles?
Yes, we offer warranties on selected vehicles, depending on the make and model.
How long does it take to import a vehicle?
The importation process typically takes 4-8 weeks, depending on the vehicle’s origin and shipping schedules.
Can I trade in my old car when buying a new one?
Yes, we accept trade-ins as part of our service. Bring your vehicle for valuation to get started.
Do you handle all customs and clearance fees for imported vehicles?
Yes, our services include handling all customs and clearance processes for your convenience.
What documents are required to purchase or import a vehicle?
You’ll need identification, proof of address, and any relevant financial documentation for financing options.
Do you provide after-sales services or maintenance?
While we don’t directly provide maintenance services, we can recommend trusted partners for after-sales support.
How can I contact Cruiz Auto City for more information?
You can visit our website at www.cruizautocity.com, call us, or visit our Harare office for personalized assistance.
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