Cruiz Privacy
Policy
We value our user's privacy and data
Effective Date: 01-01-25
Last Updated: 08-02-25
Welcome to Cruiz Auto City. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, www.cruizautocity.com.
By using our website, you consent to the data practices described in this Privacy Policy.
Information We Collect
We collect the following types of information when you visit our website or interact with our services:
a) Personal Information
- Full Name
- Contact Information (Email Address, Phone Number)
- Residential or Business Address
- Payment Information (for transactions)
- National ID or Passport Number (for vehicle registration purposes)
b) Non-Personal Information
- IP Address
- Browser Type and Version
- Pages Visited and Time Spent on the Website
- Device Information (Operating System, Device Model)
- Cookies and Tracking Data
c) Information Collected from Third Parties
If you apply for financing or lease options, we may collect additional data from:
- Financial institutions
- Credit bureaus
- Government agencies for vehicle registration verification
How We Use Your Information
We use the collected data to:
- Process vehicle purchases, importation, and lease financing.
- Respond to inquiries, customer support requests, and complaints.
- Provide updates regarding services, promotions, and new inventory.
- Improve website functionality and personalize user experience.
- Ensure security and fraud prevention.
- Comply with legal and regulatory requirements.
How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
a) Third-Party Service Providers
- Payment processors for secure transactions.
- Shipping and logistics providers for vehicle deliveries.
- Credit institutions for financing applications.
b) Government and Legal Authorities
- When required by law for compliance, fraud prevention, or investigations.
c) Business Partners
- Trusted affiliates for promotions, financing, and related services.
Data Protection & Security Measures
We implement industry-standard security measures, including:
- SSL Encryption: Protects sensitive information during transmission.
- Access Controls: Restricted access to authorized personnel only.
- Data Backups: Regular backups to prevent data loss.
- Fraud Prevention: Advanced monitoring to detect and prevent unauthorized access.
Despite our efforts, no method of transmission over the internet is 100% secure. Users are responsible for safeguarding their login credentials.
Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience.
a) Types of Cookies Used
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us analyze website traffic and improve performance.
- Marketing Cookies: Used for targeted advertising and promotions.
b) Managing Cookies
You can manage cookie settings in your browser. However, disabling cookies may affect website functionality.
Your Rights & Choices
As a user, you have the following rights regarding your personal information:
a) Access & Correction
- Request a copy of your personal data.
- Request corrections to inaccurate or incomplete information.
b) Opt-Out of Marketing Communications
- Unsubscribe from emails and SMS notifications.
c) Data Deletion
- Request deletion of your personal data, subject to legal and contractual obligations.
d) Restriction of Processing
- Limit how we use your data in certain circumstances.
To exercise these rights, contact us at sales@cruizautocity.com.
Third-Party Links
Data Retention
- Provide services to you.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce agreements.
Children's Privacy
Changes to This Privacy Policy
Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
📍 38 St Athans, Blufhill, Harare, Zimbabwe
📧 Email: sales@cruizautocity.com
📞 Phone: (+263) 739 677 357 | 719 902 809
🌐 Website: www.cruizautocity.com
