Cruiz Terms &
Conditions
Website usage policy and guidelines
Effective Date: 01-01-25
Last Updated: 08-02-25
Welcome to Cruiz Auto City. These Terms and Conditions govern your use of our website, www.cruizautocity.com, and our services, including vehicle sales, importation, registration, fleet sourcing, bonded warehouse vehicles, and lease financing.
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
Definitions
- “Company” / “We” / “Our” / “Us” – Refers to Cruiz Auto City, its affiliates, and authorized representatives.
- “User” / “You” / “Your” – Any individual or entity accessing or using our website or services.
- “Services” – Includes vehicle sales, importation, fleet sourcing, registration, bonded warehouse vehicles, and lease financing.
- “Website” – Refers to www.cruizautocity.com and its contents.
Eligibility
By using this website, you confirm that:
- You are at least 18 years old.
- You have the legal capacity to enter into agreements.
- You will provide accurate and truthful information.
Services Offered
Cruiz Auto City offers the following services:
a) Vehicle Sales
- Users can browse available vehicles on our website.
- Pricing and availability are subject to change without notice.
b) Fleet Sourcing, Disposal & Valuation
- We assist businesses in sourcing, disposing, and valuing fleet vehicles.
- All valuation estimates are subject to inspection and market conditions.
c) Vehicle Registration Services
- We assist with vehicle registration processes in Zimbabwe.
- Users must provide valid identification and required documentation.
d) Vehicle Importation
- We import vehicles on behalf of customers from international markets.
- Import duties, taxes, and compliance with local regulations are the customer’s responsibility.
e) Bonded Warehouse Vehicles
- We store and facilitate the clearance of bonded vehicles.
- Customers must comply with customs and duty payment regulations.
f) Lease Financing
- Lease financing options are available, subject to credit approval.
- Interest rates, repayment terms, and conditions apply.
Pricing & Payments
- Prices listed on the website are subject to change without notice.
- All payments must be made through the approved payment methods provided by Cruiz Auto City.
- Deposits are required for vehicle reservations, and all payments must be completed before ownership transfer.
- Any additional fees (taxes, import duties, registration costs) are the responsibility of the buyer.
Order & Delivery Process
- Orders are confirmed only upon receipt of payment.
- Estimated delivery times vary depending on the vehicle’s location and importation process.
- Cruiz Auto City is not liable for delays caused by third-party logistics, customs, or unforeseen circumstances.
Warranty & Liability
- Vehicles are sold “as is”, unless stated otherwise.
- Manufacturer warranties apply where available.
- Cruiz Auto City does not provide additional warranties unless explicitly mentioned in the purchase agreement.
- We are not responsible for mechanical issues that arise after the vehicle has been sold.
Refund & Cancellation Policy
- Vehicle Purchases: No refunds after payment and confirmation of the order.
- Deposits: Deposits are non-refundable unless the order is canceled by Cruiz Auto City.
- Import Orders: Orders in progress cannot be canceled once shipping has commenced.
- Lease Agreements: Cancellation terms are subject to the contract signed at the time of financing.
User Responsibilities
By using our website and services, you agree to:
- Provide accurate information when making inquiries or purchasing a vehicle.
- Not engage in fraudulent activities or misuse the website.
- Comply with all applicable laws and regulations related to vehicle ownership and importation.
Website Usage & Restrictions
Users must not:
- Use the website for illegal activities.
- Copy, distribute, or modify website content without permission.
- Attempt to hack, disrupt, or compromise website security.
Cruiz Auto City reserves the right to block access or take legal action against users violating these terms.
Intellectual Property
- All website content, including images, text, logos, and graphics, is the property of Cruiz Auto City.
- Unauthorized reproduction or distribution of website materials is prohibited.
Privacy Policy
- Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
Third-Party Links & Services
- Our website may contain links to third-party websites for financing, insurance, or vehicle reports.
- We are not responsible for the privacy policies, security, or accuracy of third-party services.
- Users interact with third-party services at their own risk.
Limitation of Liability
- Cruiz Auto City is not responsible for losses, damages, or delays beyond our control.
- We are not liable for inaccuracies in vehicle descriptions provided by third-party suppliers.
- Users accept all risks associated with vehicle purchases, importation, and leasing.
Indemnification
You agree to indemnify and hold harmless Cruiz Auto City, its affiliates, employees, and agents from any claims, damages, or legal actions arising from:
- Misuse of the website or services.
- Violation of these Terms and Conditions.
- Failure to comply with local vehicle regulations.
Termination of Services
Cruiz Auto City reserves the right to terminate or restrict access to services if:
- Users engage in fraudulent or illegal activities.
- Users violate these Terms and Conditions.
- Business operations require service discontinuation.
Dispute Resolution
- Any disputes arising from these Terms and Conditions shall be resolved through mediation and, if necessary, legal action in a competent court within Zimbabwe.
- Users agree to attempt informal resolution before pursuing legal claims.
Governing Law
- These Terms and Conditions are governed by the laws of Zimbabwe, and any disputes shall be settled in accordance with Zimbabwean legal standards.
Changes to Terms & Conditions
- Cruiz Auto City reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated terms.
Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
📍 38 St Athans, Blufhill, Harare, Zimbabwe
📧 Email: sales@cruizautocity.com
📞 Phone: (+263) 739 677 357 | 719 902 809
🌐 Website: www.cruizautocity.com
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
